Donate your winter fuel payment to help people in crisis

Elderly person warming hands in front of electric heater

Pay Warmth Forward

Donate your winter fuel payment to help people in crisis

Make a difference this winter

In response to rising energy prices and a increasing numbers of households living without heat, we launched the Pay Warmth Forward scheme.

Many of us are concerned about rising fuel bills. But some households are living entirely without heat, either as a choice – to keep the fridge running or food on the table – or because their boiler is broken and they can’t afford to fix it.

Our community-based energy advisers see every day the impacts of cold homes on people’s physical and mental health. Having no heat can mean spending all day fully clothed in bed; it can mean your kids can’t do their homework, or have to go straight to bed after school to stay warm. It can put people with health conditions in hospital over Christmas.

It’s not much of a life – and it can have profound impacts that last way beyond this year’s winter.

Woman with head on hands sat at home

How we help

We have everything in place to help people in emergency no-fuel situations, including energy advisers already out in the community supporting vulnerable households – and we have a waiting list of people in need of support.

We will use your donations to provide short-term emergency support, including oil-filled radiators, heated blankets, and heated throws. Your support will keep residents warmer and safer over the winter, while we help them find long-term funding or heating solutions that will make sure they’re not in crisis again next winter

Please donate on our Just Giving page

100% of your donation will go towards supporting some of the most vulnerable and at-risk households in Gloucestershire, South Gloucestershire, and Herefordshire.

Some of our other services

Advice & support

Help to people facing fuel poverty or unaffordable bills.

Home Energy

Surveys and services to make our homes more energy efficient.

Energy & communities

Helping communities create a more sustainable future.

Impact Report 2020–2024

We regularly release an Impact Report that looks back at the activities and services we have invested in to make a positive impact on the world around us. It helps us to remain focussed, committed and proud of our work.


tonnes of CO2 will be saved every year

saved for beneficiaries every year

in funding levered in

households supported