Join our team
What’s great about working with us
If you want to help people live more sustainably you’ve come to the right place.
Our vision is for a world with a stable climate with energy for all. We work towards this every day by addressing the basic human need of a warm, healthy and safe home, and acting on climate change by helping people, businesses and communities use energy and generate energy more sustainably.
We work with decision-makers in businesses, agencies, and local government to make sure our hands-on experience of implementing energy efficiency measures feeds in to future policies and funding schemes.
We’re equally committed to being a rewarding, inspiring, and inclusive place to work, providing the support and training you need to thrive in your role.
Your place in our team
Over the phone and face-to-face, every day our adviceline team and community-based advisers help vulnerable people in crisis, with out-of-control energy bills and cold homes. You could be supporting people in isolated communities who are excluded from usual sources of support.
Or become a ‘retrofit’ expert, guiding homeowners and businesses through their energy efficiency journey and advising on renewables.
Perhaps you’ll support rural communities take action on climate change by designing solutions to the energy issues they face.
If you don’t have experience in the energy world don’t worry – you could still have the experience and transferable skills we need.
We love what we do. Our teams enjoy a relaxed and supportive work environment and have knowledgeable, generous, and committed colleagues determined to make a difference.
Why join us
Our roles are either based in our office in Gloucester Quays, out of our Welsh hub The Hive in Llandrindod Wells, or home-based in or close to the communities you’ll be supporting.
We offer flexible working practices so colleagues can find a balance of office and home working hours that’s right for them, depending on where they are in their lives and careers
And it means we can build a strong team enriched by the skills, experience and enthusiasm of people from different backgrounds.
You’ll enjoy a comprehensive package of benefits, including excellent support for the future and the unexpected:
- tea, coffee and biscuits in the office.
- flexible working hours and working from home
- 24 days annual leave increasing by a day a year to 29 days – plus bank holidays
- gifted leave days between Christmas and New Year
- defined pension scheme, with employer contributions of 7% of salary when you contribute a minimum of 5%.
- life insurance
- occupational sick pay
- employee assistance programme – unlimited access to a 24/7 GP and a range of other health and wellbeing experts.
- cycle to work scheme
- free eye tests and contribution to glasses needed for work
- discount schemes for national retailers and leisure experiences
- cycle to work scheme
We get together regularly for social events and look after you outside work hours with employee discounts on various outlets, including discounted gift cards, cashback, and a bike-to-work scheme.
Improving people’s lives every day
We supported more than double the number of people in the year to April 2024 than we did the year before, helping households to manage their debt and reduce their energy use.
After decades of improving household energy efficiency with long-term changes, we continue to find ourselves offering something closer to crisis response. As energy prices soar and fuel poverty skyrockets, we’re supporting households in the here and now, keeping an eye on their long-term sustainability at the same time.
Meanwhile our specialist technical team enable energy-saving, cost-saving, carbon-saving retrofit. Our goal is to get it right each time through detailed energy audits, professional advice, and skilled retrofit coordination.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.