
Home Upgrade Grant satisfaction survey
Tell us how it went for you – complete our Home Upgrade Grant satisfaction survey
Feedback on your new Home Upgrade Grant improvements
We hope you are enjoying your new energy efficiency home improvements and they are improving the warmth and comfort of your home. Severn Wye strives to continually improve the quality of its services and that of the installers it works with, and we would appreciate a few minutes of your time to help us do that.
Please download and complete the form below to tell us how you found the overall process, the application, the installer and their dealings with you throughout the survey and installation.
Download the Home Upgrade Grant customer satisfaction form.
Please email your completed survey to:
Or post it to:
HUG Team, Severn Wye, 3rd Floor, Pillar & Lucy House, Merchants Road, Gloucester GL2 5RG.
Please note that we might share your feedback with installers and use your comments in reports and publications, but it will always be anonymised.
Thank you