One Gloucestershire resident had been in her house for about 12 years and wondered why she was so cold in the winter. Leaflets through her door had quoted about £10,000 to upgrade the heating – way beyond the budget of a pensioner. Previously installed cavity wall insulation had made some difference, but when a friend suggested she call Severn Wye’s Warm and Well adviceline – which we’ve run for 16 years in partnership with Gloucestershire and South Gloucestershire councils – the client discovered there was so much more help available. She now has a completely new heating system and is even generating her own energy.
They were very helpful and very efficient and said I was eligible for solar panels and the air source heat pump through the Home Upgrade Grant. I’m very grateful to have received the grant. Since it’s been installed I’ve had constant hot water – because the panels are on the front and back of the house they’ve been generating quite a lot of electricity.”
