Giving the power back

An older lady referred to us by Gloucestershire County Council had limited mobility and speech, and multiple physical and mental…

Vouching for the most vulnerable

If you can’t read, how can you read your energy bill? Let Severn Wye help.

Warmth on Prescription

One Gloucestershire mother of two had her winter turned around when she was referred to Severn Wye as part of…

When caring costs double

A single mum and child with multiple health issues were referred to us by Gloucestershire NHS Foundation. The child’s round-the-clock…

Not so smart utility companies

Smart meter problems? if your energy supplier is less than helpful we’re here for as long as you need us.

Stepping out on a firmer footing

A young man living alone for the first time in Powys was finding life hard to navigate. For one thing…

Home upgrade grant improving lives in South Gloucestershire

Stepping in to untangle debt confusion

However complicated your energy situation, our advisers are by your side to resolve it.

In the dark about energy use

If despite all your efforts your energy supply is still causing concern, Severn Wye can help.

Working together to tackle unfair charges in parliament

Helping tenants stand up to organisations that set their own rules – and their own charges.

Not always so easy to read the meter

Know what you owe: We’re here if you need help reading or understanding your meter.

Unsuitable, unsafe, and unaffordable

Life in temporary accommodation takes a huge toll on families – they shouldn’t have to worry about energy costs too.

Dealing with unresponsive suppliers

You’ve done your absolute best to talk to your energy supplier but they just won’t help. Our advisers can.

Giving people confidence for the future

When energy debt has knocked your confidence our advisers can step in to deal with your supplier.

Helping hands for refugees

Severn Wye’s community-based team can support refugees and non-English speakers with energy advice.