How we’re doing
Monitoring, reporting, learning, and improving.
What drives us
Tackling fuel poverty is a driving purpose for our advice and support team, which makes sure that people who are struggling to pay their energy bills can access all the help they need – in 2024/2025, that was nearly 11,700 cases handled by our advice team and over 2,000 home visits to support people struggling with energy bills.
But helping people get through one winter at a time is not enough: we want to change the system.
Retrofitting people’s homes, supporting businesses to be more energy efficient, and generating our own home-grown, carbon-free energy is at the heart of our work at Severn Wye.
Measuring our impact
We carefully monitor everything we do – whether that’s giving out advice or distributing funds – so we can be sure our work is making a difference to people and UK sustainability. And we regularly review our work, even if it’s something we’ve done many times before, so we can continue to learn and improve.
We are proud to have award-winning teams helping vulnerable clients and delivering energy and retrofit advice to homeowners, businesses and local authorities.
Through quantitative monitoring, questionnaires, client follow-up and case studies, we gather evidence for the impact we’re making, and we follow the bigger picture to spot opportunities to do more.
When we can, we report what we’ve learned on the ground to decision-makers to help make energy and rural policies more effective.
Find out more
Active projects and partners
Everything we’re working on right now, and our funding partners
Sustainability and standards
Our own low-carbon journey and standards we’re aiming for
Impact Report 2024–2025
We regularly release an Impact Report that looks back at the activities and services we have invested in to make a positive impact on the world around us. It helps us to remain focused, committed and proud of our work.
2,089
home visits
142m kWh
energy saved over 15 years
35,000
tonnes of CO2 lifetime savings
11,700
cases handled