In-person support for vulnerable clients

• Community-based energy advice and support for residents of Ceredigion.
• Funded by the Energy Industry Voluntary Redress scheme.

In-person support for vulnerable clients

• Advice and support for residents of Herefordshire, Gloucestershire and South Gloucestershire.
• Funded by the Energy Industry Voluntary Redress scheme for two years.
• Supporting vulnerable people through free advicelines, drop-in events and home visits.

Helping people at risk of fuel poverty

• We are a delivery partner for Local Energy Advice Partnership funding and home visits.

In-person support to help disadvantaged communities with their energy

• Community-based energy advice targeting groups who have ‘slipped through the net’ of conventional energy support.
• Operating in Powys, Herefordshire, Gloucestershire, and South Gloucestershire.
• Particularly supporting Gypsy, Roma and Traveller communities as well as refugees and asylum seekers.
• Funded by Cadent and Wales and West Utilities.

Community-based energy advice

• Support with energy use and bills for vulnerable residents. Funded by South Gloucestershire Council.

Free energy advice and support

• Energy adviceline for residents of Gloucestershire and South Gloucestershire, funded by all the local authorities in those counties.

Keeping patients warm and healthy at home

• NHS-only referrals for people with health conditions made worse by living in cold homes.
• The project aims to keep patients who have respiratory, coronary, or complex needs conditions out of hospital through the winter.
• The criteria for being referred is that the patients have one of the conditions, savings under £3,000 and are referred in the scheme either by a consultant, GP or social prescriber. Patients can be referred to us via the ‘Warmth on Prescription’ option on Referrals | Warm and Well.
• We will complete a home visit where we will give energy savings advice, look at their meter and their bills. We will complete a cost calculator of their heating cost and provide payment of up to £300 per patient towards their heating. This payment can be made direct to the energy provider or fuel vouchers if they are on a pre-payment meter.
• UK government’s Housing Support Fund covers energy bills for qualifying patients for four months so they can stay healthy at home and out of hospital.
• In partnership with NHS Gloucestershire.

We are the delivery partner for the National Energy Action, offering in-person support for Herefordshire residents with health conditions.

We are an approved contractor for Green Homes Wales.

This Welsh Government initiative, managed by the Development Bank of Wales, supports eligible homeowners to make energy efficient improvements to their homes. The Scheme offers both interest-free financing and fully funded expert support, helping residents save money on energy bills and reduce carbon emissions. 

Applications are made through the Green Homes Wales – Development Bank

The scheme covers Powys, Monmouthshire, Torfaen, Merthyr, Caerphilly, Rhondda Cynon Taf, Blaenau Gwent, Vale of Glamorgan, Cardiff, Swansea, Bridgend, Neath Port Talbot, and Carmarthenshire.

Fully funded energy efficiency improvements

• Available to qualifying applicants on low incomes and in inefficient homes.

MEES support for landlords with low-EPC rated rentals

• Free home energy assessments for landlords with EPC F- or G-rated properties.

Energy efficiency advice for ten mortgage customers

• Delivering home energy audits to Newbury Building Society mortgage customers.

Improved energy efficiency to keep patients warm at home

• Pilot with Gloucestershire Council Council and partners to improve the energy efficiency of the homes of people with health conditions made worse by cold and damp.
• Energy efficiency surveys and oversight of installations, monitored to demonstrate the economic benefits of keeping vulnerable people out of hospital.

70% discount on our home energy surveys

• We are delivery agents of this scheme in Bristol and South Gloucestershire. Retrofit West vouchers secure a discount against the cost of a home survey up to £500.

Improving energy efficiency in community buildings in Ceredigion

Energy efficiency surveys, retrofit plans and support finding finance.

See our Showcase site for case studies and reports on the outcome of our previous work with Ceredigion’s communities.

Community climate action

• Free energy audits for groups supported by the Egin programme, which is helping communities tackle climate change.

Making climate action the norm

• Supporting ten communities in Wales and England to deliver home-grown solutions to their energy efficiency challenges.
• Funded by The National Lottery Community Fund, Climate Action Fund.

Scoping and feasibility studies to support community groups in Powys develop community-owned solar generation schemes.

Powys Energy for All – Severn Wye

Expressions of interest must be received by 10 August 2025.

Funded by the Energy Redress Just Transition Fund and supported by Powys County Council.

Quality assurance for community climate action

• Independent evaluation of the grants delivered under the Egin programme which is helping communities tackle climate change. Funded by The National Lottery Community Fund.

Assessment and distribution of community grants

• Managing the assessment and distribution of grants for energy efficiency and renewable energy projects to communities, householders, farmers, schools and businesses across mid-Wales.
• Funded by Mid Wales Community Energy Trust.

A feasibility study into creating ‘smart local energy systems’, using audits and data from high-energy users in industrial and business parks to determine the potential for reducing energy use and demand on the grid in Ceredigion and Powys.